Dent Team - FAQ's

Frequently Asked Questions:

1. What is PDR?

Paintless Dent Removal is commonly referred to as “PDR” and is the process of repairing dents, dings, creases, and damage caused by hail on vehicles without the expense and/or inconvenience of traditional auto repair methods. PDR does not use heat, cold, dry ice, electricity, or anything which may harm the existing paint or factory finish, which in turn, does not affect the value of the vehicle.


2. How Does The Specialized Technique Of PDR Work?

Dents, dings, creases, and damage caused by hail is accessed from the backside of the damaged panel using specially designed tools to slowly massage the damaged panel back to its original shape and form.


3. What Should and Should Not Be Repaired With PDR?

Repairable dents are typically described as the size of a half-dollar or less although larger dents may be repaired by a highly skilled PDR technician. Most non-collision dents can be successfully repaired with the PDR process but there are factors which exist that may limit the ability to repair some dents. These factors include, but are not limited to, the sharpness of the impact point, the location of the dent as compared to the reinforcement structure of the damaged panel, and of course, the depth of the dent.


4. Can Major Hail Damage Be Successfully Repaired?

Absolutely. Major damage to a vehicle from hail can be successfully repaired. In fact, most times, damage can be repaired in a fraction of the time, money, and inconvenience as compared to traditional bodywork.


5. Why Choose The Specialized Technique Of PDR Over Traditional Methods?

With PDR, there is no need for the use of body putty or paint. Thus, vehicles retain their original factory-finish which helps to retain its value. The PDR process is environmentally safe, much quicker, and considerably less expensive than traditional body shop methods.


6. How Long Do Repairs To A Vehicle Take?

Typically, minor door dings and/or parking lot damage can be repaired in as little as 15 to 20 minutes. Most vehicles damaged by hail can be repaired in as little as one (1) day. Please note that repair times will vary based on the severity of the damage, however, vehicles can be repaired in one third (1/3) of the amount of time it takes using traditional body shop methods.